LS 628 Conflict Resolution: 3 semester hours
This course examines conflict in organizations and teaches common dispute resolution/mediation processes and strategies shown to be effective in the organizational context. More specifically, the course will explore the roots of dispute resolution/mediation and commonly utilized mediation processes and strategies. Case studies will be analyzed and discussed as well as provide opportunities for mock mediation. Students will be offered opportunities to bring forward real-life scenarios for analysis and discussion.